chk88 Terms and Conditions

1 General Provisions

chk88 (hereinafter referred to as "the Platform", "we", or "chk88") is an online gaming service provider that offers casino games, sports betting, and related entertainment services for users in Bangladesh. The terms and conditions described below ("Terms") apply to the use of the chk88 website and all its services.

By visiting the chk88 website, creating an account, or using any service, you are legally agreeing to these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

These Terms, together with chk88's Privacy Policy and Responsible Gaming Policy, form a complete legal agreement. In the event of any dispute, these Terms shall take precedence.

2 Eligibility and Registration

To create an account and use services on chk88, the following conditions must be met:

All information provided at the time of registration must be accurate, complete, and truthful. Providing false information will result in account cancellation and all deposited funds may be forfeited.

3 Account Management

Maintaining account security is entirely the user's own responsibility. Please keep the following in mind:

• Never share your login details (username and password) with any third party.
• Use a strong password and change it regularly.
• If you suspect unauthorized access to your account, notify our support team immediately.
• You are fully responsible for all activity that takes place on your account.
• If a KYC (Know Your Customer) verification is requested, you may be required to submit a national identity card or other valid document.

chk88 reserves the right to hold withdrawals until an account has been verified. Large withdrawal amounts may be delayed until the verification process is complete.

4 Deposits and Withdrawals

The following set limits and rules apply to financial transactions on chk88:

• Accepted payment methods: bKash, Nagad, Rocket, and direct bank transfer.
• Withdrawals are generally processed within 30 minutes to 3 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal processing may be delayed until KYC verification is complete.
• chk88 reserves the right to hold any transaction if there is suspicion of fraudulent activity or money laundering.
• The name provided at the time of deposit must match the account name exactly.

5 Bonuses and Promotions

The following conditions apply strictly to the use of chk88 bonus offers and promotional benefits:

• Welcome Bonus: A 120% bonus on the first deposit is available up to a maximum of ৳5,000. The wagering requirement for this bonus is 20x (twenty times).
• Winnings from bonus funds must have the wagering requirement completed before a withdrawal can be made.
• Multiple bonuses cannot be used at the same time unless explicitly permitted.
• Attempting to use bonus offers through multi-accounting or system manipulation will result in the bonus being cancelled.
• chk88 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses apply only to valid personal accounts and for genuine gameplay.

It is the user's responsibility to read the specific terms and conditions associated with any promotional offer before accepting it.

6 Gaming Rules

The following rules must be followed when playing games on chk88:

• Each game has its own rules and regulations, which are detailed within the game itself.
• If a game result changes due to a technical error, that round may be considered void.
• In the event of an internet disconnection, the game provider's rules will apply to any active bets.
• Any winnings obtained by exploiting a software or system error will be voided.
• chk88 uses a fair and verifiable Random Number Generator (RNG) across all games.

7 Prohibited Activities

Engaging in any of the following activities is strictly prohibited on the chk88 platform:

If any of the above prohibited activities are detected, the relevant account will be immediately suspended or permanently closed, and all balances may be forfeited.

8 VIP Program

The chk88 VIP Program has three tiers, and the benefits of each tier are described below:

• Bronze: Entry-level VIP membership. Up to 0.3% cashback per week.
• Silver: Mid-tier VIP level. Up to 0.5% cashback per week and priority support.
• Gold: Top VIP tier. Up to 0.8% cashback per week and exclusive offers.

VIP tier upgrades are determined based on regular gaming activity and account history. chk88 reserves the right to change the terms of VIP benefits.

9 Privacy and Security

chk88 gives the highest priority to protecting users' personal information. Our platform is secured by SSL encryption.

• Users' personal information is not sold to any third party.
• Information may be provided at the request of authorities for legal compliance or security reasons.
• User consent is obtained before information is used for marketing purposes.
• For more details, please see our Privacy Policy.

10 Responsible Gaming

chk88 always encourages responsible gaming. We believe gaming is an entertainment activity and should never be the cause of financial hardship.

• You can set daily, weekly, or monthly deposit limits on your account.
• If you feel the need, you can apply for a temporary or permanent self-exclusion.
• Our 24/7 support team is always ready to help.
• To learn more, visit our Responsible Gaming page.

11 Account Suspension and Closure

chk88 reserves the right to suspend or permanently close any account in the following circumstances:

• Violation of any provision of these Terms.
• Suspicion of fraud, deception, or dishonest activity.
• Providing false or misleading information.
• As a necessary measure for technical or security reasons.
• At the user's own request.

If an account is closed, pending bets will be cancelled. Valid balances will be returned, however bonus funds will be cancelled.

12 Limitation of Liability

chk88 is not responsible for:

• Game losses due to internet disconnection.
• Delays or failures in third-party payment processing.
• Account information being compromised due to the user's own negligence.
• Service disruptions caused by unexpected technical errors.

chk88 always strives to maintain service quality, however temporary service interruptions may occur due to server maintenance or technical upgrades.

13 Changes to Terms

chk88 reserves the right to change these terms and conditions at any time. Regarding any changes:

• Updated terms will be published on this page and the date of the changes will be noted.
• Registered users may be notified by email in case of significant changes.
• Continuing to use the platform after any changes will be considered acceptance of the updated terms.

14 Contact & Complaints

For any questions or complaints regarding these terms, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on site — visit the site and click the chat button.

After a complaint is submitted, chk88 generally tries to resolve it within 72 hours. Complex matters may take longer, but you will be kept informed.