chk88 Privacy Policy
Your personal information is completely safe with us — chk88 uses SSL encryption and strict data protection practices to give your privacy the highest priority.
1 Introduction and Purpose
chk88 ("we", "us", or "platform") operates a reliable and secure online gaming service for the gaming community in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect the personal information of users of our website chk88.cam.
This Policy applies to all individuals who visit our website, create an account, play games, or use our services. By using our services, you consent to the terms of this Privacy Policy. This Policy should be read together with our Terms and Conditions.
We reserve the right to change this Privacy Policy at any time. For significant changes, we will notify you at your registered email address or through a notice on the site.
2 What Information We Collect
Information You Provide Directly
When you register an account on chk88 or use our services, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Banking details (bKash, Nagad, Rocket, or bank account number)
- National ID or passport number (for KYC verification)
- Address details
Automatically Collected Information
Some information is collected automatically while you use our platform:
- IP address and device type
- Browser type and operating system
- Login time and session data
- Gaming history and transaction records
- Cookies and local storage data
- Page visits and click patterns
3 Purpose of Data Use
chk88 uses your personal information only for specific legitimate purposes. Those purposes are described in detail below:
Account Management
Your information is processed for registration, identity verification, login security, and account protection.
Financial Transactions
Your information is used to securely process deposits, withdrawals, and other financial activities.
Customer Support
Your information is used to resolve your issues quickly through 24/7 live chat and email support.
Service Improvement
To analyze user experience and improve platform performance and the gaming experience.
Promotions and Bonuses
Your information is used to inform you about bonus offers, promotions, and special offers tailored to your preferences.
Fraud Prevention
To ensure account security and to detect and prevent unauthorized activity.
4 Sharing Information with Third Parties
chk88 never sells or rents your personal information to third parties. However, information may be shared in specific circumstances:
Payment Processors
The payment details required to complete transactions via bKash, Nagad, Rocket, and bank transfer are shared securely with the relevant payment gateways. These third parties are governed by their own privacy policies.
Technology Providers
Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and others) may receive a limited amount of technical data in order to deliver their services. They do not access your personally identifiable information.
Legal Obligations
It is our lawful duty to provide information in response to legal orders from competent authorities, court directions, or regulatory requests.
Important: We never share your complete payment account details (including PIN or password) with any third party. No representative of chk88 will ask for your password or OTP.
5 Cookies and Tracking Technologies
How We Use Cookies
chk88 uses cookies for the following purposes:
- Essential Cookies: These are necessary to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your language preferences, theme settings, and gaming preferences.
- Analytics Cookies: Anonymous statistics are collected to understand how the site is used.
- Performance Cookies: To monitor page loading speed and server response.
Cookie Controls
You can control or disable cookies by changing your browser settings. However, please keep in mind:
- Disabling essential cookies may prevent the site from functioning properly.
- Session cookies are necessary to maintain login sessions.
- Most modern browsers offer straightforward options for managing cookies.
- Cookies can be managed on mobile devices through browser settings.
6 Data Security Measures
chk88 has put in place industry-standard technical and organizational measures to protect your personal information. Our security infrastructure operates on the following levels:
SSL Encryption
All data transfers are encrypted using 256-bit SSL technology.
Firewall Protection
Advanced firewalls prevent unauthorized access.
Two-Factor Authentication
Two-step authentication for added account security.
Continuous Monitoring
24/7 system monitoring to detect suspicious activity.
While we strive to ensure the highest level of security, no digital system is entirely risk-free. Keep your account password confidential and exercise caution when logging in on public networks.
7 Data Retention and Deletion
chk88 retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required to meet legal obligations. The key principles of data retention are described below:
| Type of Data | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | Service delivery and verification |
| Financial Transaction Records | Minimum 5 years | Legal and regulatory obligations |
| KYC Documents | 3 years after account closure | Proof of identity verification |
| Gaming History | 2 years after account closure | Dispute resolution |
| Support Communications | 1 year | Service quality improvement |
8 Your Data Rights
Right of Access
You may request to view the information we hold about you at any time. Send this request to our support team by email.
Right to Rectification
You have the right to correct any inaccurate or incomplete information in your account. This can be done through profile settings or via support.
Right to Erasure
In certain circumstances you may request that your information be deleted. Some information may need to be retained due to legal obligations.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will process your request in a timely manner.
To exercise any of the above rights, contact us at: [email protected] — we aim to respond within 30 business days.
9 Protection of Minors
Important Notice: chk88 strictly provides services only to individuals aged 21 and above. We do not knowingly collect or process any information from minors.
Age verification during account registration is a mandatory process for us. If we discover that a person under the age of 21 is using our platform, their account will be closed immediately and any collected information will be securely deleted.
We ask parents and guardians to ensure that your children do not use online gaming platforms. For more information, visit our Responsible Gaming page.
10 Data Transfer and Storage
chk88 primarily stores your data on servers in Bangladesh and the Asia-Pacific region. In some cases, data may be processed on servers in other countries through service providers. For any such transfer, we ensure that:
- The data protection standards of the destination country are consistent with our expectations.
- Appropriate contractual safeguards remain in place.
- Data transfers always take place through encrypted channels.
- Third-party server providers maintain industry-standard security.
11 Policy Changes and Updates
chk88 reviews this Privacy Policy periodically and updates it as needed. Reasons for changes may include:
- Changes in laws or regulatory requirements
- Expansion or changes to the scope of our services
- Adoption of new technologies or security practices
- Based on user feedback and responses
For important changes, we will notify you via a clear notice on the site and/or to your registered email address. Continued use of the platform after the changes takes effect will be considered as your acceptance of the new policy. The current version of this policy will always be available on this page.
This privacy policy was last reviewed and updated in January 2026.
Have questions about privacy?
Our dedicated support team is always ready to answer any questions you may have about your privacy.
Email support
Live Chat
24/7 Bengali Support