Frequently Asked Questions
chk88 FAQ
From opening an account to withdrawing via bKash — find simple answers to all your questions right here.
chk88 has created this FAQ page covering the most common questions from players in Bangladesh. Here you will find detailed information on account registration, deposits and withdrawals, cricket betting, slot games, bonuses, and security. If you do not find the answer to your question here, our 24/7 Bengali live chat support is always by your side.
Account and Registration
To open an account at chk88, you need an active mobile number, a valid email address, and a password. You will also need to provide your name and date of birth in the registration form. Please note that this platform is for people aged 21 and above only. Make sure your information is accurate — it will be verified at the time of withdrawal.
No, according to chk88 rules each person may hold only one account. Creating multiple accounts using the same device, mobile number, or bank details may result in those accounts being closed and the balance being forfeited. This rule is strictly enforced to maintain a fair gaming environment.
Click the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you have any trouble, contact our 24/7 live chat support — assistance is available in Bengali.
chk88 runs on a mobile-friendly web platform and can be used directly from the browser on any smartphone. Open a browser on your Android or iOS device and visit chk88.cam — you will get a fast and smooth experience just like an app, with no separate download needed.
Before large withdrawals, chk88 may verify your identity. You will typically be asked for a clear photo of your National ID (NID) or passport, along with proof of ownership of your mobile banking account. Documents can be submitted securely through live chat.
Deposits and Withdrawals
Funds deposited via bKash, Nagad, and Rocket are usually credited to your chk88 account within a few minutes. Bank transfers may take a little longer. If the money has not been credited for some reason, contact live chat with your transaction reference number.
The minimum deposit amount at chk88 is ৳300 — the same across all payment methods. The minimum withdrawal amount is ৳800. Consolidating smaller amounts before withdrawing will speed up the process.
Withdrawal processing time at chk88 is generally completed within 30 minutes to 3 hours. The same timeframe applies for Nagad, bKash, and Rocket. Bank transfers may have additional processing time on the bank's end.
chk88 does not charge any extra fees on deposits or withdrawals. However, bKash, Nagad, or your bank may apply their own transaction charges — that is entirely dependent on their policies. Check the relevant service's app or website for the latest charge information.
Yes, SSL encryption is used across all chk88 payment channels, including Rocket. Keeping your financial information secure is our top priority. Always use chk88's official site when making transactions, and never share your PIN or password with anyone.
Games and How to Play
To bet on BPL and other international cricket matches at chk88, go to the Cricket section, select the match you want, and set your amount on the outcome of your choice from the available markets. Bets can be placed both before the match starts and during live play. Review the odds carefully before confirming your bet.
The slots section at chk88 features games from various leading providers including PG Soft, Pragmatic Play, and JILI. You can enjoy popular slots such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and Super Ace. Games are updated regularly, so check the Slots page for new titles.
RTP, or Return to Player, is the long-term average return rate of a slot or game — for example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered. Game providers at chk88 ensure fair play. To find the RTP of a specific game, check that game's information section or the relevant provider's website.
The chk88 casino section offers live table games from Ezugi and Evolution Gaming — roulette, blackjack, baccarat, and much more. Play directly with real dealers. With a stable internet connection, you can enjoy uninterrupted live sessions on mobile as well.
Yes, Spribe's Aviator game is available at chk88. It is a crash game — a plane takes off and the multiplier keeps increasing. If you cash out before the plane crashes, you win according to that multiplier. Cashing out at the right time is the key strategy in this game.
Bonuses and Promotions
New members at chk88 receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. This means if you deposit ৳1,000 you can start playing with a total of ৳2,200. The wagering requirement for this bonus is 20 times. The bonus is added to your account automatically — no separate code is needed.
A 20x wagering requirement means that after placing bets worth 20 times the bonus you received, the winnings from that bonus become eligible for withdrawal. For example, if you receive a ৳1,000 bonus, you need to complete ৳20,000 worth of bets. This is a standard practice in the industry.
The chk88 VIP program has three tiers — Bronze, Silver, and Gold. Through regular play and deposits you can move up automatically. The Bronze tier offers up to 0.3% weekly cashback, Silver offers 0.5%, and Gold offers 0.8% cashback.
Yes, chk88 regularly offers special promotions — particularly cricket-focused offers during the BPL, T20 World Cup, or IPL season. Reload bonuses, free spins, and cashback offers are also available. Check the Promotions page regularly and keep notifications turned on.
No, bonus balance cannot be withdrawn directly. Winnings earned from a bonus become eligible for withdrawal only after the applicable wagering requirement has been met. However, your own deposited cash can be withdrawn at any time, subject to conditions.
Security and Responsible Gaming
chk88 uses SSL encryption technology to keep all personal and financial information secure. Your account information is not shared with third parties. Always use the official site for secure transactions and set a strong password.
You must be at least 21 years old to open an account and play at chk88. Creating and using accounts by minors is strictly prohibited. A request to parents — keep parental controls active on your device so that children cannot access this site.
chk88 places the highest importance on responsible gaming. If you feel that gaming is affecting your daily life or financial situation, please contact us via live chat. The support team will help you with options such as setting deposit limits, taking a break, or temporary self-exclusion.
If you want to keep yourself away from chk88 for a set period of time, contact us through 24/7 live chat or by email at [email protected]. Once your request is received, the team will quickly apply the necessary restrictions to your account. This is a completely confidential process.
All games at chk88 are supplied by reputable software providers — such as PG Soft, Pragmatic Play, JILI, and Spribe. These providers follow international Random Number Generator (RNG) standards. This means every game result is completely random and cannot be manipulated by anyone.
Still have questions?
Our support team is available in Bengali via 24/7 live chat. Reach out directly for any issue or query.